Detailed Description

Retail Sales (Business Learning Library)
The Retail Sales Assessment is for those sales professionals who sell directly to an end user either at a retail location or on a route. This 43 question assessment is designed to quickly show you a clear picture of your strengths, improvement opportunities, and most importantly, recommend a personalized list of training programs from our Business Learning Library that will improve your success.

This is a GAP assessment where you select how your skill level “Currently” and what is your “Target” for that skill area.

The Retail Sales Assessment measures the following competencies:

• Product Knowledge
• Delivering Solutions
• Gaining Commitment
• Discovering Customer Needs
• Planning Retail Sales
• Selling Over the Telephone
• Managing Stress
• Solving Sales Problems
• Building Trust
• Managing Internal Resources

Additional Information
View a demo of how this assessment works (powerpoint show)